All services provided in our stores belong to the company 10AM FACTORY TEKSTIL REKLAM TICARET VE SANAYI ANONIM SIRKETI is processed by our company.
Our Company may collect personal data for various reasons. How and in what way the personal data is collected and protected are given below.
Several personal information of the members (name-surname, company information, phones, address, or e-mail addresses) is obtained by our Store for the nature of our operations by Membership processes or filling the various forms and surveys on our Store.
Our Company may send information about our campaigns and new products or promotional offers to its customers and members. Our members can make any kind of selection during the membership processes about whether to receive this information and can change his/her choice after logging in his/her account from account information or notice use by using the notification link sent to him/her.
During the confirmation process in our Store site or e-mail, the information transferred to our store electronically by our customers, shall not be disclosed to third parties except the purposes and scope determined with the “User Agreement” we made with our Members.
To identify and quickly solve the problems or conflicts the problems regarding the system, our Company records and uses the IP addresses of its members. IP addresses may also be used to generally identify the users and to collect extensive demographic information.
Our Company may use the requested information for direct marketing for itself or persons it cooperates with other than the purposes and scope determined with the Membership Agreement. Personal information may be used to contact the user when necessary. The information requested by our Company or provided by the user or the information about the processes made on our store may be used for various statistical evaluations, database creations, and market researches without disclosing the identity of the user other than the purposes and scope determined with the “Membership Agreement” by our Company and the persons it cooperates.
Our Company undertakes to take all necessary precautions and show the necessary care for keeping the confidential information private and confidential, assuming this as a confidentiality obligation, providing and continuing privacy, and preventing all or part of the confidential information to be in the public domain or its unauthorized use, or disclosure to a third party.
Our Company prioritizes the credit card owners’ security who shops from our shopping sites. Your credit card information is not kept in our system in any way. When you enter the processes, there are two things that you need to look at that show you are on a secured site. One of these is the key or lock symbol on the bottom line of your browser. This shows that you are in a secured internet page and all of your information is secured by encrypting. This information is only used in line with your directives and depending on the sales processes. Credit card information used during the purchase is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independent from our shopping site and transferred to the relevant bank for verification. When it is approved that the card can be used, the shopping process continues. Since any information regarding the card is not seen and recorded by us, it is prevented that any third parties to receive this information under any circumstances. The reliability of the payment/invoice/delivery address information of the orders made with credit card online is controlled by our Company against Credit Card Fraud. Therefore, in order for the first-time ordering customers to proceed to the supply and delivery stage, at first, their financial and address/phone information should be verified. For the control of this information either the customer who owns the credit card or the relevant bank is contacted. Only you can access and change the information you provided when being a member. As long as you securely protect the information you have provided, it is not possible for someone else to access and change this information. For this purpose, during the membership processes 128-bit SSL security is used. This is an international encryption standard that is impossible to break. The internet shopping sites that have the information line or customer services and include the full address and phone information are now preferred mainly. This way, you can get detailed information about the issues that you wonder about and get healthier information about the reliability of the company provides the online shopping service. Note: We do not recommend looking for the full address and phone information of the company in online shopping sites. If you will make a purchase from there, note all phone/address information of the store before the purchase process. If you do not trust, verify the store by calling them first. In all the online shopping sites of our Company, all information about our Company and the Company address is provided.
Identity and credit card information you will be sending us with credit card mail-order shall be kept according to the privacy principle by our Company. This information is kept for 60 days for the rejections by the bank for the cash drawing from the credit cards and then this information is destroyed. With the mail-order form confirmed by you that you will send to us for the price of the ordered products, in the case of any cash drawing from your credit card, you can make objections about this transaction to your bank and prevent the payment of this amount, so this does not create any risks.
Do not write your credit card number or passcodes in the e-mails you might send to the Customer Services regarding any of your purchase under any circumstances. The information in the e-mails can be seen by third parties. Our company can never guarantee the security of the information provided via e-mail.
Our Company may obtain the users visiting our store and the information regarding their use of this website by using a technical communication file (cookies). The aforementioned technical communication files are the small text files that an internet site sent to the browser of the user to keep in the primary memory. The technical communication file eases the use of the internet by keeping the stated and preferences about the site. The technical communication file helps to obtain statistical information regarding how many people visited the site, how many times and why a person visited the site, and how much time they have spent on the site and creating dynamic ads and content from the specially designed user page. The technical communication file is not designed to obtain any other personal information from your primary memory or e-mail. Many of the browsers are designed to accept technical communication files however, the users may change the settings to not send a technical communication file or to get an alert when a technical communication file is sent.